2025 Financial Aid & School Management Conference: Full Schedule

As Vice President of Operations, Mr. Musson oversees FAME’s Financial Aid Processing Center, Client Solution Center (Customer Service, Technical Support, and Implementations), and Fiscal Services. Tommy’s career spans more than 28 years in customer and product service operations... Read More →

Ricky Alfaro

General Manager, CEO, Fame

As General Manager of Fame, Mr. Alfaro is responsible for growing Fame's business through key initiatives and bringing new products to market. He has 18+ years of management and process improvement experience and 14+ years of experience working with student information systems, financial... Read More →

Ibis Chow

Consulting Services Manager, Fame

Ibis Chow received her Bachelor's and Master of Science in Business Administration from Nova Southeastern University. Since joining the higher education industry in 2002, she has attained a myriad of experiences and extensive financial aid knowledge within her different roles. She... Read More →

John Rocha

Financial Aid Consultant, Fame

Sally Samuels

Director of Compliance, Fame

Sally is one of the country’s leading authorities on Federal financial aid administration with 41 years of “in the trenches” experience. As a respected Industry leader, she is frequently called upon to speak at School, Accrediting, Regional and State conferences as well as... Read More →

Carolyn Melton

Client Solutions Manager, Fame

Carolyn has been in the higher education sector for 22 years. Carolyn served as Director of Financial Aid prior to her finding a position in the Consulting Services Department at Fame. She now brings her extensive knowledge of ESP, Advantage FinAid, Freedom, Freedom FinAid, and APFAM... Read More →

Monica Heslin

Financial Aid Service Specialist, Fame

Monica Heslin has been in higher education for 24 years. Starting out as a cosmetology educator she quickly realized the importance of a full circle structure within the post-secondary. She has focused the last 15 years on financial aid, compliance, and school management. Monica’s... Read More →

Andrei Yancheuski

Advantage Product Owner, Fame

Meet Andrei, an accomplished professional with over 15 years of hands-on experience in Information Technology (IT). With a rich and diverse background, he has led numerous projects, demonstrating a unique ability to transform complex technical concepts into user-friendly solutions... Read More →

Christie Michaelides

Advantage FinAid Product Owner, Fame

Beginning my journey on the FA Processing team, I showed an innate understanding of financial aid processes and navigating the complexities of Title IV funding. Throughout the years I have transitioned through several positions within the department, each time bringing a fresh perspective... Read More →

Alejandro Gomez

Advantage FinAid Team Lead, Fame

Joseph Gonzalez

Director of Development, Fame

Steven Pabom

Director of Product Strategy & Operations, Fame

Steven is at the forefront of driving the overall product strategy for Fame, overseeing a diverse portfolio of products. With a remarkable 20 years in the Higher Education industry, Steven brings an extensive background in financial aid, boasting over 19 years of knowledge and expertise.Steven... Read More →

Amber Turner

Director of Virtual Financial Aid Services, Fame

Amber Turner has 20+ years of experience in finance and 14+ years of experience in Financial Aid Administration. Currently serving as the Director of Virtual Financial Aid Services, Amber is responsible for overseeing all aspects of the Virtual Financial Aid Office. Her role includes... Read More →

Staff

Alyssa Goneau

Fame

Bethany Libus

Marketing Manager, Fame

Jessica Posey

Technical Support Representative, Fame

Kris Fuss-Gonzalez

Director, Professional Services & Compliance, Fame

Kris Fuss-Gonzalez, Director of Professional Services at FAME, is a goal-oriented leader with extensive experience in financial aid for education. She has demonstrated her ability to balance the dynamic needs of compliance by utilizing her analytic skills to create plans to complete... Read More →

Kristin Ravassipour

VFAO Disbursements and R2T4 Team Lead, Fame

Nancy McCallum

Director, Financial Aid Services, Fame

Nancy serves as the Director of FAME’s Financial Aid Operations. In her current role, she oversees all of the Federal PELL and Campus based award programs. Additionally, she also manages the Federal Direct Loan Program for FAME’s ESP program clients.Nancy has a wealth of experience... Read More →

Thursday May 22, 2025 5:30pm - 7:30pm PDT
Oasis Pool

Meals/Breaks