About me
Carolyn has been in the higher education sector for 22 years. Carolyn served as Director of Financial Aid prior to her finding a position in the Consulting Services Department at Fame. She now brings her extensive knowledge of ESP, Advantage FinAid, Freedom, Freedom FinAid, and APFAM to her Manager position of Customer Service and Technical Support. She has attributed to much success at Fame ensuring that multiple departments, including Development and Consulting, are within compliance when working with all Fame software and their customers. She has also assisted the Customer Service Department grow into a world class team. Carolyn's ability to always give exemplary customer satisfaction using her extensive knowledge of financial aid has helped train new and seasoned clients to become experts within their institutions.
