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Venue: Crosby Ballroom North clear filter
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Thursday, May 22
 

8:30am PDT

Welcome
Thursday May 22, 2025 8:30am - 9:00am PDT
Crosby Ballroom North
Speakers
avatar for Thomas Musson

Thomas Musson

Vice President of Operations and Professional Services, Fame
As Vice President of Operations, Mr. Musson oversees FAME’s Financial Aid Processing Center, Client Solution Center (Customer Service, Technical Support, and Implementations), and Fiscal Services. Tommy’s career spans more than 28 years in customer and product service operations... Read More →
avatar for Ricky Alfaro

Ricky Alfaro

General Manager, CEO, Fame
As General Manager of Fame, Mr. Alfaro is responsible for growing Fame's business through key initiatives and bringing new products to market. He has 18+ years of management and process improvement experience and 14+ years of experience working with student information systems, financial... Read More →
Thursday May 22, 2025 8:30am - 9:00am PDT
Crosby Ballroom North
  General

9:00am PDT

Breaking News! Federal Updates
Thursday May 22, 2025 9:00am - 9:50am PDT
Crosby Ballroom North
As this real-life drama unfolds, meet the players, their roles, changes in the terrain, and what to expect over the next few months. This is bound to be at the top of your must-see list.
Speakers
avatar for Tom Netting

Tom Netting

CEO, TEN Government Strategies
Tom Netting has more than 30 years of experience working in government relations and public policy and has established himself as a leader in strategic policy development and advocacy in the fields of higher education and workforce development, elementary and secondary education... Read More →
avatar for Sally Samuels

Sally Samuels

Director of Compliance, Fame
Sally is one of the country’s leading authorities on Federal financial aid administration with 41 years of “in the trenches” experience. As a respected Industry leader, she is frequently called upon to speak at School, Accrediting, Regional and State conferences as well as... Read More →
Thursday May 22, 2025 9:00am - 9:50am PDT
Crosby Ballroom North
  General

10:30am PDT

Some Like It Verified: 25/26 Edition
Thursday May 22, 2025 10:30am - 11:20am PDT
Crosby Ballroom North
Verification can often be a source of frustration for students, families, and schools alike. Learn about changes, requirements, and common errors to ensure students receive the aid they qualify for. Every star deserves their share!
Speakers
avatar for John Rocha

John Rocha

Financial Aid Consultant, Fame
Thursday May 22, 2025 10:30am - 11:20am PDT
Crosby Ballroom North
  Financial Aid

11:30am PDT

Uncovering Eligibility Items and Comment Codes
Thursday May 22, 2025 11:30am - 12:20pm PDT
Crosby Ballroom North
Let's follow the clues in this interactive scavenger hunt to uncover eligibility items and hidden comment codes.    
Speakers
avatar for Ibis Chow

Ibis Chow

Consulting Services Manager, Fame
Ibis Chow received her Bachelor's and Master of Science in Business Administration from Nova Southeastern University. Since joining the higher education industry in 2002, she has attained a myriad of experiences and extensive financial aid knowledge within her different roles. She... Read More →
Thursday May 22, 2025 11:30am - 12:20pm PDT
Crosby Ballroom North
  Financial Aid

1:30pm PDT

Clock Hour & Co-Star Title IV Credit Balance
Thursday May 22, 2025 1:30pm - 2:20pm PDT
Crosby Ballroom North
Join us for a hands-on, live walkthrough session on determining Title IV Credit balances for clock hour programs. We'll guide you through the ins and outs of financial calculations, ensuring your school earns your gold star.
Speakers
avatar for Ibis Chow

Ibis Chow

Consulting Services Manager, Fame
Ibis Chow received her Bachelor's and Master of Science in Business Administration from Nova Southeastern University. Since joining the higher education industry in 2002, she has attained a myriad of experiences and extensive financial aid knowledge within her different roles. She... Read More →
Thursday May 22, 2025 1:30pm - 2:20pm PDT
Crosby Ballroom North
  Financial Aid

2:30pm PDT

Rolling with System Changes and Eligibility Applications
Thursday May 22, 2025 2:30pm - 3:20pm PDT
Crosby Ballroom North
How to navigate the Partner Portal and complete the eligibility updates required by ED continues to be a mystery. This session will provide useful clues for a successful outcome.
Speakers
avatar for Sally Samuels

Sally Samuels

Director of Compliance, Fame
Sally is one of the country’s leading authorities on Federal financial aid administration with 41 years of “in the trenches” experience. As a respected Industry leader, she is frequently called upon to speak at School, Accrediting, Regional and State conferences as well as... Read More →
Thursday May 22, 2025 2:30pm - 3:20pm PDT
Crosby Ballroom North
  Financial Aid

4:00pm PDT

24/25 Special Circumstances Story
Thursday May 22, 2025 4:00pm - 4:50pm PDT
Crosby Ballroom North
Sometimes you only get pieces of a story. Often student financial situation isn’t accurately reflected on their FAFSA. Learn about special circumstances and extenuating circumstances, what qualifies as a special or extenuating circumstance, and what you need to collect from the student.  
Speakers
avatar for John Rocha

John Rocha

Financial Aid Consultant, Fame
Thursday May 22, 2025 4:00pm - 4:50pm PDT
Crosby Ballroom North
  Financial Aid
 
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